eLearning Design & Development
Project Notes:
Target Audience:
The target audience for this course are currently licensed Illinois Real Estate Brokers, Managing Brokers and Residential Leasing Agents, completing their state required Continuing Education.
Learning Objective:
By the end of this course, learners will be able to identify common actions and activities that violate current Fair Housing laws and compare their own business practices for alignment with state laws.
Primary Tools Used
Project Notes:
Target Audience:
The target audience for this course are people who have been required to move from an in person, on-site, work environment, to a home-based, remote work environment.
Learning Objective:
By the end of this course, learners will be able to apply the tips and best practices, identified within, to create a healthy and productive remote work environment that will improve or maintain current levels of employee productivity and job-satisfaction surveys.
Additional Course Deliverables
Primary Tools Used
Project Notes:
Target Audience:
The target audience for this course is any Tier 1 – Support, front-line employee whose role includes direct customer interaction or support.
Performance Objective:
Reduce the number of customer complaints, escalated to Tier 2 support, by 20% within six-months.
Learning Objective:
Upon successful completion of this course, Tier 1 – Support employees will be able to interpret a customer complaint and identify the root cause of the issue. Learners will also be able to accurately determine whether or not a complaint should be escalated to Tier 2.
Primary Tools Used
Project Notes:
Target Audience:
The target audience for this course will be un-licensed, new students with little to no formal background in real estate brokerage. This audience is comprised of men and woman, from varied socio-economic, racial, and cultural backgrounds, ages 18 and above.
Learning Objective:
By the end of this course, learners will be able to illustrate their knowledge and understanding of the Illinois Real Estate License Law by successfully completing the course final exam with a passing score of 75% or better.
Primary Tools Used
Project Notes:
Target Audience:
The target audience for this course are currently licensed Illinois Real Estate Brokers, Managing Brokers and Residential Leasing Agents, completing their state required Continuing Education.
Learning Objective:
By the end of this course, learners will be able to identify the minimum agency and representation requirements, when working with public buyers, as set by Illinois Department of Financial and Professional Regulations.
Primary Tools Used
Project Notes:
Target Audience:
The target audience for this course are all on-premises and remote employees.
Performance Objective:
Reduce the number of ergonomic based injuries in the workplace by 20% within the next year.
Learning Objective:
By the end of this course, learners will be able to identify common causes of ergonomic based injuries and implement the strategies to mitigate them.
Primary Tools Used
